FAQs
- How long is delivery?
Shipping times vary depending on factors such as location. However our usual wait time is 3-9 business
days.
- Do we accept returns?
Yes, as long as merchandise is returned within 5 days and meets all the requirements of our return policy.
- Who do we use for shipping?
We ship all of our products through Fed-Ex and tracking number will be provided once order is
processed.
- Shipping cost
Shipping cost varies depending on location and weight. However, we offer free shipping on all orders over
$100 and our shipping rates are among the lowest in the industry.
- How to cancel an order?
The real question is why would you want to do that? Canceling an order is simple all you have to so is
contact customer support at 909-515-6215.
- What forms of payments are accepted?
We accept visa, master, venmo, zelle, paypal, and cash app.
- How do you get free shipping?
Spend $100 or more on your order.
- Where is OTRPIRATES.COM located?
We are an online store with a presence in a number of truck stops across the US. We use a number of
fulfillment centers to get our orders out in a timely manner.
- Contact Information
customerservice@ORTPIRATES.COM
(909)515-6215
- Business Hours
Monday-Friday 8am-5pm pacific standard time
Saturday 8am-4pm pacific standard time
Sunday - CLOSED
We thank you for taking the time to visit OTRPIRATES.COM we know you have a lot of choices to
purchase your trucker shirts and your trucker hats. We truly appreciate you for choosing to shop with us.